We are a British luxury brand led by a designer with a passion for timeless style, craftsmanship, and responsible production.

The brand was established in 2010, but its roots reach much further back. Over the years, we have evolved into a modern fashion house that continues to cherish the traditional approach to tailoring while thoughtfully adapting to the needs and pace of contemporary, commercial fashion.

Our collections are defined by a balance between modern design and traditional British tailoring heritage, combining innovative silhouettes with artisanal techniques.

Each piece we create is carefully designed in London, where our Atelier remains the creative heart of the brand. We take pride in our meticulous attention to detail, refined aesthetic, and the belief that true luxury lies in quality, authenticity, and longevity rather than excess.

Yes. Our artisan line is handcrafted in our London Atelier by skilled makers and designer using traditional techniques. Each piece is made in very limited numbers and carries a unique character.

Each product that has been produced in our Atelier is clearly indicated in its product description at the end. You can easily check which items are directly produced in our Atelier in London.

Our aim is to maintain at least 50% of our production in the United Kingdom. We closely collaborate with local manufacturers who bring our designs to life and with British mills that produce our yarns and fabrics.
We also proudly maintain a selection of artisan handmade products crafted directly in our London Atelier. These pieces are carefully produced in limited quantities and offered at a premium due to their exceptional craftsmanship.
Our remaining products are made in close collaboration with trusted manufacturing partners across Europe, including Portugal, Italy, Turkey, and China.

Yes, selected styles can be made-to-order through our London Atelier. This service is available on request and is subject to production lead time and availability.
We also offer Bespoke and Made-to-Measure services for clients seeking a fully personalised experience. Please visit our dedicated pages to find out more.

We use high-quality natural fibres such as cotton, wool, linen, and silk, as well as responsibly sourced blends such as recycled polyester. Our focus is always on durability, comfort, and sustainability.
We are also partnering with some of the local and world’s renowned fabric mills to ensure the premium quality of our fabrics.

Sustainability is at the core of our brand. We prioritise responsible production, mindful sourcing, and long-lasting quality. Our focus is on creating garments that are made to endure — both in craftsmanship and design.
We are continuously improving our supply chain to reduce waste and minimise environmental impact.
You can check our dedicated Sustainability page for more information and updates.

Yes, we occasionally collaborate with other creatives, artists, and sustainable makers who share our values. Follow our newsletter or social channels to stay updated on upcoming collaborations.

Visits to our London Atelier are by appointment only. Please contact us via email if you’d like to schedule a private fitting or viewing.

Our sizing generally follows standard UK measurements. However, each product page includes a size guide and fit notes to help you find your ideal fit.

Certain products, for example, our Signature Butterfly sleeve tops are made in three different fits. This allows us to adjust both the comfort and the material of the top to suit different body shapes and preferences.

To further help you choose the correct size, we provide dedicated size tables for different products, as sizing may vary depending on the design and material.
You can review them by clicking on the SIZE TABLE link available on each product page.
Should you need more information before or after making a purchase, please do not hesitate to contact us at sales@nikolobertok.com with your size enquiries.

For our ready-to-wear (RTW) collections available online, we typically produce garments in a range of six standard sizes for both Women and Men. This allows us to offer consistent fit while maintaining quality across our collections.

If you cannot find your size, you are welcome to contact us. We may be able to produce the garment in your desired size through our Made-to-Measure services, providing a personalised fit tailored to your measurements.

Each product comes with a detailed care label. We recommend following these instructions carefully to extend the life of your garments. It it is indicated, handwashing or using gentle cycles and air drying are generally best for maintaining fabric quality.
For most of our delicate items, we recommend using a professional dry cleaning service to ensure the garment is properly cared for.

For leather or metal accessories, we recommend storing them in the provided cotton dust bags under appropriate conditions. Avoid contact with oils, perfumes, or alcohol-based products, as these can instantly damage the surface. Proper storage will prolong the life of your accessories, allowing you to enjoy them for many years.

If you contact us within 12 hours of placing your order, we’ll do our best to amend or cancel it before it’s processed. Once the order has shipped, it cannot be modified.

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to follow your delivery in real time.
We deliver all our orders with DHL, ensuring secure and reliable global shipping.

Some of our clothing items are delivered with special security tags (string + label) in addition to our standard brand tags, stating: “If this tag has been removed, this item cannot be returned.”

We are unable to accept returns if this tag has been removed or shows signs of damage. This tag serves as a security measure to prevent worn items from being returned. We advise that it be removed only once you have decided to wear and keep the item.
For more information, please see our Returns & Refund Policy for full details.

Returns can be requested within 14 days from the day of receiving your order via the self-return link in your account on our website. For more information, please visit our Return & Refund Policy page.

Currently, we do not offer a direct exchange service. However, we are able to provide store credit or a digital gift card once we receive the returned item in accordance with the terms and conditions stated in our policy. You may then use your store credit or gift card to purchase a new piece of your choice.

Yes, we do provide complimentary gift wrapping for smaller items and products that can be folded. These are wrapped in our branded tissue paper with ribbon for an elegant presentation.
For larger ready-to-wear pieces such as suits, coats, skirts, and voluminous dresses, we provide our branded dust or garment cover bags to ensure protection during delivery.
All our orders are shipped in discreet, 100% recyclable mail boxes, reflecting our commitment to both quality and sustainability.

Some of our core pieces may be restocked, while limited-edition or handmade items are produced in small quantities and may not return once sold out.
However, we are also able to reproduce selected designs as ‘made to order’ pieces or according to bespoke needs. To enquire or schedule a private appointment, please contact us at bespoke@nikolobertok.com.

Yes, digital gift cards are available in various denominations and can be redeemed online at checkout.
Please note that gift cards purchased cannot be refunded or exchanged for cash, and they will remain active for two years from the date of purchase.