We hope you’re delighted with your purchase. However, if you’re not completely satisfied, you have up to 14 days to initiate a return. Once we have received your request, you will have a further 14 days to send the items back.
We do not accept returns or offer refunds on:
Custom, personalised, or made-to-order, made-to-measure and bespoke garments; altered or used items; gift cards or vouchers.
Before you proceed with a return, we advise you to read our full Return page to make sure the product/s you are returning are complying with our terms.
Currently, we do not offer a direct exchange service. However, we are able to provide store credit or a digital gift card once we receive the returned item in accordance with the terms and conditions stated in our policy. You may then use your store credit or gift card to purchase a new piece of your choice.